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While on this mission you will be representing H4H and Canada. Remember we are guests in Guatemala and at the Hospital. Help us keep our good reputation by being caring and respectful at all times.
One of the most important things to remember is to keep a flexible attitude and an open mind. The pace in Guatemala is more relaxed than at home. Be patient and enjoy this difference.
Most of the Guatemalans you will meet at the hospital are more conservative in dress than we are used to. Please respect this when choosing your own attire.
Scrubs are provided in the hospital but please do not wear them outside the operating room.
The Mayan people have a long history of oppression and our patients come from isolated areas. They are understandably wary of strangers so please take extra care to gain their confidence.
In Guatemala when meeting or passing someone in the street or at work, a friendly greeting (”Buenos Dias”,”Buenos Tardes” or “Buenos Noches”) is customary.
A firm handshake is usual when meeting someone for the first time or when greeting someone to start a day’s work.
Guatemalans often understand more English than they speak. This is particularly true in the Hospital. Please remember this when talking in their presence.
Please ask permission before taking pictures of an individual. They may agree or they may ask for payment (1 - 2Q is customary) in exchange for the picture. Families at the hospital are usually more willing to have their pictures taken than people on the street.
It is not advisable to hand out items such as candy, balloons, marbles, crayons, or money to the Guatemalan children.
We will bring items for the staff and patients at the hospital.
There are many vendors who will approach you on the street. If you are not interested in purchasing, just say a firm “No, Gracias” and keep walking. Sometimes you may have to repeat this a few times. If you stop, be prepared to negotiate and to buy something, or be courteous in your refusal. Bargaining is customary but be respectful and remember that you are often haggling over just a few cents.
This is an individual decision. You may want to keep some coins or small bills separate for this purpose.